WARRANTY

All Mathiesen Audio speakers come with a 10 year Warranty on both enclosures and hardware.

This warranty does not cover accidental damage or UV/Humidity damage. The speakers must not be placed in direct sunlight or in extreme humidity. Direct UV will discolour the wood and drivers.

Our warranty only covers manufacturing defects and this warranty only applies to the original owner/purchaser.

Warranty is void if drivers or other hardware has been removed, modified or repaired.

Warranty is void if enclosures have been modified or in any way worked on. 

TERMS & CONDITIONS

All of our speakers have been thoroughly tested prior to shipping.  Upon receiving the speakers you must first visually inspect them and notify us immediately if any defects are visible. If no visible damage is seen, you can then enjoy your new speakers.

When you have paid for your speakers you automatically accept these terms and conditions. 

PURCHASE & DELIVERY

Speakers must be paid for in full prior to shipping. Speakers on the Current Stock page are ready to ship, but will still undergo a full inspection prior to shipping.

Shipping cost will be quoted separately depending on shipping quotes obtained by Mathiesen Audio.

For speaker orders outside the Current Stock page, please allow a 6-12 week delivery time due to the extensive manufacturing time and resting times between coats of oil.

RIGHT OF RETURN

Please allow at least a few weeks to play your new speakers in. Move the speakers around slightly to find their sweet spot.

Should you for any reason not be satisfied with your new speakers, you have the right to return the speakers within a month of the purchase date.

Upon receiving back the speakers at Mathiesen Audio, we will do a full inspection of speaker enclosures and hardware. If the speakers have no damage, you will be refunded the purchase price less a $200 inspection fee.

Customers must return the speakers in undamaged original packaging and if the packaging is damaged to a level where it can't be reused, a further fee will be deducted from the refund. Customer must pay for the return shipping.

If the speakers are damaged in any way, Mathiesen Audio reserves the right to decide whether the speakers can be repaired or not. If Mathiesen Audio deems beyond repair, the speakers will be returned to the customer with no refund, and charge the customer a $200 inspection fee and the shipping cost.